We’ve been in the online certified translation business for quite a few years now, and one of the practical issues we’ve had to consider has been how to go about charging for our services. It’s no doubt that our prices are the best around (we even offer a price guarantee for the rare event that you find a cheaper quote elsewhere), but what about the actual transaction? When and how it is made has been something we’ve put a lot of thought into and our ideas on this have evolved as time has passed and our experience has racked up. Consumers are understandably weary of parting with their hard-earned cash over the internet, especially since they aren’t meeting the provider face-to-face. We appreciate this and have therefore adopted a no upfront charges system for our translations. This isn’t something you’ll find elsewhere. As far as we know all other translation companies ask for payment up-front and in full. We can understand this, as no one wants to go to all that hard work and expense for nothing, and it’s always possible that the person requesting the translation changes their mind about it and is never heard from again after placing the order. And of course, this has happened to us. However, it’s such a rare occurrence that we believe it’s worth taking that small risk to keep the 99% of great clients happy. This way, you only pay for your certified translation once you have received it and are 100% happy with it. Only then will we ask for payment via a UK bank transfer or Paypal, whichever suits you best. Just one more reason we honestly believe we’re the best choice for certified translation services. As ever, thanks for reading!
No upfront payment for certified translations.
Updated: Jun 23